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Refund and Cancellation
At purandhi.com, we strive to make sure you have the best experience while selecting and buying your favourite Indian Ethnic Outfits. Purandhi.com make sure every item quality before packing it.
For customer satisfaction we allow the returns. However they should be unused, unwashed with all original tags and with original packaging and invoice. You Can not return the stitched or Customized and discounted product in any case. Product should be returned to our return address within 7 days from the date of delivered order to customer.
Our courier agent will contact you maximum 3 times for delivery. if the courier agent anyhow couldn’t contact you, due to the reasons like, house found locked, wrong or incomplete address or unclaimed or refused delivery, the customer is subject to pay Rs.200 i.e restocking fee on the merchandise plus the actual shipping charges incurred by us to send and return back the shipment.
There may be minor variation in color of the actual product from the displayed image in website. The variation in color depends on the different monitor used, setting and lighting condition during modeling photography.The product have a tendency to reflect different shades of a color under different lights used for photography.the item color depicted should only be used as an approximate guide.We wish that customer understands this and keep in mind all these things about color variation while ordering.
When we received the product back to our warehouse, it will be sent for quality checking. Refund process will be initiated, Once our quality checker team found that product is unused, unwashed, undamaged and with original packaging.The refund process will completed 15 days of time. Please Note that Shipping charges and COD charges you paid are not refundable in any case.